Get new prescription lenses in your frames.
FAQ
How does it work?
Step 1: Order New Lenses
First, place your order for new prescription lenses on our Dr Lens Swap website.
Step 2: Receive Your Shipping Kit
Once we verify your online order and glasses prescription, we will promptly send you a box to pack your glasses, along with a pre-paid shipping label. This step typically takes 1-3 business days, depending on your prescription type.
Step 3: Ship Your Frames to Us
Next, you ship your frames to us using the provided pre-paid shipping label.
Step 4: Lens Replacement and Return
We will replace the lenses and ship your frames back to you. From the time your frames leave your possession until you receive them back with your new replacement lenses, it typically takes 5-7 business days.
How much is shipping?
Free Shipping Both Ways!
What does that mean?
Following your online prescription lenses order, we'll provide a pre-paid shipping label for you to send us your frames.
We'll also cover the shipping costs to send your new prescription eyeglasses back to you, completely free of charge!
Are there any extra fees?
No way! We don't want to surprise you with extra fees or taxes, when you checkout, that's what you pay.
How long will it take to get my glasses?
Once we verify your order and glasses prescription, we will send you a pre-paid shipping label. This step typically takes 1-3 business days. From the time your frames leave you until you receive them back with the new lenses, it typically takes 5-7 business days.
What if something is not right?
We're committed to your satisfaction. Our dedicated support team will work diligently to ensure everything meets your expectations.
What about Covid?
We take upmost precautions in making sure things are safe for you and your family. Everything is wiped and sterilized to ensure clenliness.